1. Overview
Some, but not all, products sold by WSTN Performance include a 1 year manufacturing warranty. If a product includes this warranty, it is stated on the product page, usually under or near the product description. If there is no mention of a 1 year manufacturing warranty on the product page, that product does not include this warranty.
The 1 year manufacturing warranty, where offered, begins from the original date of purchase, as shown on your proof of purchase, and applies worldwide.
2. When the Warranty Applies
The 1 year manufacturing warranty applies only to:
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Products where the warranty is stated on the product page or in the product description; and
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Products purchased directly from WSTN Performance.
If different warranty wording is stated on a specific product page, that wording applies to that product.
3. What the Warranty Covers
The warranty covers manufacturing defects only: faults present on arrival that trace back to how the part was made. Specifically:
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Weld and seam failures
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Material defects
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Machining or fitment errors present on arrival
During the warranty period, if a product is confirmed to have a genuine manufacturing defect, WSTN Performance will, at its discretion:
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Repair the product; or
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Replace the product; or
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Provide a refund where repair or replacement is not reasonable.
A manufacturing defect is a fault arising from production, materials, or workmanship. It does not include damage caused by external factors, misuse, or operating conditions, as set out in section 4.
4. What Is Not Covered
This warranty does not cover:
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Improper or non-professional installation
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Drops or impacts before or during install
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Scrapes, dents, or bashed resonators or mufflers
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Neglect or corrosion from lack of care
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Cutting, welding, or modification after receipt
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Damage from accidents
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Consequential costs, including labour, towing, or dyno time
Proof of professional installation may be requested to support a claim.
WSTN Performance reserves the right to inspect all returned products and make a final determination on whether an issue is a manufacturing defect or an excluded cause.
5. Warranty Period
For eligible products, the warranty period is 12 months from the date of purchase. The purchase date is determined by the invoice, order confirmation, or receipt.
If a product is repaired or replaced under warranty, the original warranty period does not restart. It continues from the original purchase date.
6. How to Check if Your Product Has This Warranty
You can confirm whether your product includes the 1 year manufacturing warranty by reviewing the product page and checking under or near the product description for a warranty statement. If no warranty statement is shown, the product does not include this warranty.
7. How to Make a Warranty Claim
If your product includes a stated 1 year manufacturing warranty and you believe it has a manufacturing defect, contact us at contact@wstnperformance.com.
Please include:
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Full name
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Order number
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Date of purchase
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Product name
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A detailed description of the issue
We may request clear photos or video showing the defect, proof of professional installation, and/or the product returned for inspection. The customer is responsible for return shipping costs for warranty assessment unless otherwise agreed in writing.
8. Outcome of a Warranty Claim
If the product is confirmed to have a manufacturing defect covered under this warranty, WSTN Performance will:
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Repair the product; or
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Replace it with the same or an equivalent model; or
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Provide a refund if repair or replacement is not reasonable.
If the product is not found to have a manufacturing defect, or the claim falls under an exclusion in section 4, the claim will be denied and the product may be returned at the customer's expense.
9. Contact
For questions about this warranty policy, or to submit a claim for an eligible product, contact:
Business Name: WSTN Performance
Email: contact@wstnperformance.com